2020-06-21

No Response?

Does No Response mean: Yes, No, or Piss off? 


I am an old guy. I know this means I have certain expectations for the way things should be done. Please and Thank you never go out of style. Sorry is a sign of weakness, but if you make a mistake or miscommunication you should acknowledge that. 

One of the earliest lessons in protocol I learned in Marine Corps boot camp. Our platoon was waiting on something (which is a good portion of what boot camp is all about learning to be prepared for your next set of instructions.) Our Drill Instructor told us to watch something. 

There were a group of officers some distance away waiting for their next set of instructions, and a lone recruit was walking towards them. 

The recruit stopped, saluted,and requested permission to walk by. 

Every officer in the group of about 8 returned the salute. 

The Drill Instructor then got our attention and in words I don't quite recall said something to this affect. 

The Salute is a sacred duty. Every Marine has to salute superior officers. But here is the duty behind the salute. Every officer must acknowledge and return the salute. 

The lowliest Private can Salute the commandant of the Marine Corps, the Commandant will return the Salute. It is an acknowledgement of our shared duty and heritage as Marines. 

This may be a touching story, but what does this have to do with anything? 

For those who are a Director, Vice President, or C-level executive, if one of your people in your reporting structure communicates something to you. You should at the very least acknowledge the communication. 

Something as simple as, "I have received your message, I need to think about it.", a thumbs up on Slack, or even a simple OK is better than nothing. 

Communication goes both ways. 

We are flooded with communication today. Slack, Teams, email, Text, alerts, etc. 

Many of these are automated and do not stop until they are acknowledged. 

Should we not have enough professionalism to at least give a little: 


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